A UK booking platform for personal trainers

What BookActivity is

BookActivity is an online booking platform built specifically for one-on-one sports coaches in the United Kingdom. Personal trainers, tennis coaches, yoga and pilates instructors, and similar professionals use it to run the booking and payment side of their business.

A trainer signs up, sets their availability and session prices, and shares a public booking link. Clients open the link, see live availability, pick a slot, and book. Money flows through Stripe directly into the trainer's bank account. Both sides get email confirmation immediately, plus a reminder 24 hours before the session.

BookActivity is a marketplace, not the seller. When a client pays by card, the trainer is the seller of record — the trainer's business name appears on the card statement, the trainer keeps the revenue, and the trainer is responsible for their own VAT and income tax. BookActivity charges the trainer a platform fee for the use of the software.

Who BookActivity is for

On the trainer side, the platform is built for solo coaches and small studios based in the UK who sell time directly to clients. The current trainer base covers personal training, tennis, yoga, pilates, boxing, BJJ, and a long tail of other one-on-one disciplines.

On the client side, BookActivity is for anyone looking for a trainer in their area. Browse the discovery page, view trainer profiles with verified reviews, and book. Card payment is the default; some trainers also accept cash.

How it works

1. Trainer signup and onboarding. A trainer creates a profile with their photo, headline, disciplines, hourly rate, and bio. They set their weekly availability and create session types (e.g. 45-minute intro session at £40, 60-minute standard at £55).
2. Stripe Connect setup. Trainers connect a Stripe Express account so card payments land in their bank account automatically. Onboarding takes about 5 minutes.
3. Client booking. The trainer shares their booking link (for example, bookactivity.io/booking/firstname-lastname). A client opens it, picks a session type and time, enters their details, and pays.
4. Confirmation and reminders. Both sides receive an email confirmation immediately and a reminder 24 hours before the session. The trainer's “where to meet” note ships with both emails.
5. After the session. The trainer marks the session complete from their dashboard. Earnings count toward the next Stripe payout. The client can leave a review.

Pricing

Listing a profile is free. No monthly subscription, no setup fee.

• Card payments: 3% + £0.40 per booking. Covers both BookActivity's platform fee and Stripe's card processing.
• Direct cash payments: £1.50 flat platform fee per session. The trainer collects the rest in person.
• Refunds: The platform fee and Stripe's card processing fee (together up to 3% + £0.40) are non-refundable and come out of any refund. This is because Stripe doesn't return its processing fee when we refund a payment. Applies whether the client or the trainer cancels. See Terms §9.5.

Currency support is currently GBP, with multi-currency planned. Trainers see their net payout amount on every booking before they confirm.

The company

BookActivity is operated by BOOK ACTIVITY LTD, a private limited company registered in England and Wales under company number 17183994. It is registered with the UK Information Commissioner's Office (ICO) as a data controller under registration number ZC153776. For privacy and data protection details, see the Privacy Policy. For terms of service, see the Terms and Conditions. For support, email support@bookactivity.io.

Frequently asked questions